Refund policy

VORA ATHLETICS

REFUND & RETURN POLICY

We hope you love your Vora Athletics purchase! If something isn’t quite right, eligible items may be returned within 14 days of delivery for an exchange or store credit.

Returns

Items must be unworn, unwashed, unused, and in original condition with all tags attached. Items with makeup, deodorant, stains, odors, pet hair, or other signs of wear will not be accepted.

Vora Athletics does not offer refunds to the original form of payment for sizing, preference, or change-of-mind returns. Eligible returns will receive an exchange or store credit. Exchanges are subject to availability.

Original shipping charges and return shipping costs are non-refundable. Customers are responsible for return shipping unless the item received was incorrect or defective.

Final Sale

Items marked Final Sale cannot be returned or exchanged.

Damaged or Incorrect Items

Received something damaged, defective, or incorrect? Please contact us within 7 days of delivery with your order number and photos so we can make it right.

CANCELLATION POLICY

We work quickly to get your Vora Athletics order on its way!

Cancellation or address-change requests must be submitted within 1 hour of placing your order. We will do our best to accommodate your request, but changes and cancellations are not guaranteed.

Once an order has entered processing, fulfillment, or has shipped, it cannot be canceled or modified.

Customers are responsible for providing a complete and accurate shipping address at checkout.

SHIPPING POLICY

Orders are typically processed within 1–2 business days, excluding weekends and holidays. Processing may take slightly longer during drops, restocks, sales, holidays, or periods of high order volume.

Once your order ships, you will receive tracking information via email. Delivery estimates provided by the carrier are not guaranteed, and Vora Athletics is not responsible for carrier delays outside of our control.

Incorrect Addresses & Returned Packages

Customers are responsible for providing the correct shipping address at checkout.

If a package is returned to Vora Athletics due to an incorrect or incomplete address, the customer is responsible for the cost of reshipping. Once the reshipping invoice has been paid and a correct address has been provided, the order will be shipped again.

Lost or Stolen Packages

If your package appears to be lost in transit, please contact us so we can assist with next steps.

Once tracking confirms that an order was delivered to the address provided at checkout, Vora Athletics is not responsible for packages that are subsequently lost or stolen.

International Orders

International customers are responsible for applicable customs duties, taxes, and import fees unless otherwise stated at checkout.